Privacy Policy

At Vivian’s Vision, we respect your privacy and are committed to protecting it. We have created this policy to demonstrate our commitment to you and to help you understand it.

Changes to Privacy Policy

Vivian’s Vision reserves the right to modify all or some parts of this Privacy Policy at any time without notice. If we change our Privacy Policy, we will post a notice on this page.

What information does Vivian’s Vision collect from you and how does Vivian’s Vision use this information?

Personal Information:

Vivian’s Vision collects the following Personal Information from you: name, billing & shipping address, credit card number, telephone number, and email address. This information is used to process your order, notify you of your order status, contact you with questions regarding your order, send you the newsletters and promotions if requested by you, enter you into a sweepstakes if requested by you, and provide you with excellent customer support.

Non-Personal Information:

Vivian’s Vision collects the following Non-Personal Information from you: IP address, browser type, screen type, operating system information, URL of the previous website visited, and access times. This information is used to diagnose problems with our servers, determine traffic patterns, track your use of Vivian’s Vision’s website and to provide, maintain, evaluate, improve and personalize your shopping experience.

When will Vivian’s Vision disclose your information to the third parties?

Generally speaking, unless required by law, we will not share your information with third parties. However, we reserve the rights to do so because it is necessary to the operation and continued growth of our business.

Disclosure to Third Parties Involved In Order Processing: We will share necessary information with the following third parties that are involved in processing your order: financial institution that issued your credit card, the shipping carrier, fulfillment center.

Disclosure to Third Party Service Providers: We may contract with various third parties who help us provide, develop and maintain Vivian’s Vision’s website and services. These third parties will have access to your personal as well as non-personal information. We will use commercially reasonable efforts to prevent such third parties from disclosing your Personal Information, except for the purpose of providing the services in question. However, we cannot guarantee that such third parties will not disclose your Personal Information.

Disclosure of Non-Personal Information:

We disclose Non-Personal Information to affiliates. We will also disclose Non-Personal Information, in aggregate form, to potential strategic partners, advertisers, customers and others. You may not opt-out the sharing of this information. However, it cannot be easily used to identify you personally.

What security measure is taken by Vivian’s Vision to protect your information?

Whenever we obtain your credit card information, we encrypt it using Secure Socket Layer (SSL) software to protect it from unauthorized access. We also use SSL encryption whenever we access your personal information internally.

The content that you post on the Vivian’s Vision’s website, such as in ‘Your Corner’ will be accessed by other users, including people you do not know. We are not responsible for the action of others. You should not assume that your content will be kept private.

What are cookies and how does Vivian’s Vision use them?

A cookie is a small amount of data that is sent to your browser from our web server and is eventually stored on your computer hard drive. We use cookies to track your visit from our affiliates’ websites, track your use of Vivian’s Vision’s website, provide you with a more personalized user experience, and allow you to sign in automatically.

Can you opt-out from receiving communications from Vivian’s Vision?

Vivian’s Vision allows you to opt-out from receiving communications from us. We will never automatically send you information/ promotions you do not want. You must choose to receive them.

Vivian’s Vision includes tracking code in HTML-formatted emails that Vivian’s Vision sends in order to determine which emails were opened and to note whether an email was acted upon.

“Phishing” and Identity Theft

Vivian’s Vision will never send you an email asking you to send us personal, financial, or credit card information. If you receive such an email, do not respond. It did not originate with Vivian’s Vision. Sometimes, these emails may look like official Vivian’s Vision communications and may ask you to provide this information to confirm your account. These are so-called “phishing” attempts to steal your identity and defraud you. Please forward it to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it so we can take appropriate action.

Does this Privacy Policy apply when visitors access third party websites?

No, this Privacy Policy does not apply when you visit any links to the third party websites from Vivian’s Vision’s website. We encourage you to check the third party websites’ privacy policies.

If you have any questions or comments regarding our Privacy Policy, please contact us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .

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